Terms of service

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Overview
This website is operated by Milly & Rose Baby Co. Throughout the site, the terms “we”, “us” and “our” refer to Milly & Rose Baby Co.
By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and merchants.
If you do not agree to all the terms and conditions, you may not access the website or use our services.

Online Store Terms
By using this site, you confirm that:

  • you are at least 18 years old, or using the site with permission from a parent or guardian
  • you will not use our products for any unlawful or unauthorised purpose
  • you will not violate any applicable laws when using our website

We reserve the right to refuse service to anyone at any time for any reason.

Products and Availability
We take care to ensure all product descriptions, images and pricing are accurate. However:

  • colours may appear slightly different depending on your device
  • products are subject to availability

We reserve the right to:

  • limit quantities of any product
  • discontinue products at any time


Pricing and Payment
All prices are listed in South African Rand (ZAR).
We reserve the right to change pricing at any time without prior notice.
Payment must be received in full before orders are processed and dispatched.
Accepted payment methods may include:

  • EFT (Electronic Funds Transfer)
  • Secure online payment gateways


Order Processing and Delivery
Orders are processed once payment has been received and confirmed.
Delivery times may vary depending on your location and courier service. While we aim to deliver within estimated timeframes, delays may occur that are outside of our control.
We are not responsible for delays caused by couriers or external factors.

Returns and Refunds
Please refer to our Returns Policy for full details on returns, exchanges, and refunds.

Product Use and Safety
Our products are designed for use by babies and young children. However:

  • all items must be used under adult supervision
  • products should be inspected before each use
  • any damaged items should be discontinued immediately

Milly & Rose Baby Co will not be held liable for:

  • misuse of products
  • failure to follow safety guidelines


Intellectual Property
All content on this website, including text, images, branding, and design, is the property of Milly & Rose Baby Co and may not be copied, reproduced, or used without permission.

Limitation of Liability
To the fullest extent permitted by law, Milly & Rose Baby Co will not be liable for:

  • any indirect or incidental damages arising from use of our products or website
  • loss resulting from misuse of products

Our liability is limited to the value of the product purchased.

Privacy
Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon being posted on the website.
It is your responsibility to review these Terms periodically.

Contact Information
If you have any questions about these Terms, please contact us at:
hello@millyandrose.co.za